Increase Your ROI on Sales Calls (ARCHIVE)
Originally recorded on July 31, 2015
In this webinar…
Have you ever “winged” a sales call? Little to no preparation before meeting with a customer is the norm for many salespeople. Often, the result of those calls is not as successful or as profitable as it could be.
This webinar focuses on how to prepare for a sales presentation while not relying on a script or winging it. During the program, we discuss:
- Interviewing techniques.
- Uncovering customer needs.
- Creating customized marketing campaigns.
- The 8 steps to a successful sales presentation.
- Tips to implement each step of the presentation process.
About the presenter:
Tim Smith has been in the training and development field for more than 28 years and has worked in the newspaper and print industry for more than 10 years. He started out in circulation and was promoted to a supervisory role in production due to his work ethic and results. He also has worked on the sales side of the business, again being promoted to sales manager due to his results, repeat business and ability to develop new business. Smith has delivered tailored training programs on management skills, customer service and sales to the newspaper industry for more than 10 years. He has helped several publications develop customer service models and increase sales through a more consistent consultative sales process with both outside display and inside classified salespeople.